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Exploratory research
Exploratory Research into the Auto-Dish Wash Category in order to Assist New Product Development for a popular Household Brand
Objectives
A Global Brand Team plan to launch a new auto-dishwashing product to sit alongside their hand-dish product offering. Research was required to explore and understand the auto-dishwash category and to understand consumers needs / habits / practices / attitudes. In addition, the research needed to understand how the category is shopped and to establish the consumer decision making process.
Methodology
2 x 1.5 hour viewed discussion groups conducted at Kolbeco's offices (as a cost saving measure) with women aged 30-55 who owned and used a dishwasher. 7 x ASTs and 5 x In-Home Depths conducted by the team plus one additional AST conducted by Kolbeco.
Learnings
A wealth of background understanding on the category, the consumer and their purchase behaviour. The heritage of the popular household brand means that an auto-dish product would be received well by consumers.
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